Dolce Shine Medical Spa - Your Path to Beauty

 At Dolce Shine MedSpa, we are committed to providing a luxurious, professional, and respectful environment for every client. To ensure the highest level of care and experience, the following policies are in place: 

•  A $25 online booking fee is required to secure all appointments. 
• This fee will be applied toward your service total at the time of your visit. 
• Appointments are not guaranteed until the booking fee is received.

•  We require at least 24 hours’ notice for any cancellations or rescheduling. 
• Cancellations made less than 24 hours in advance will result in forfeiture of the $25 booking fee. 
• This policy ensures availability for other clients and protects our providers’ time.

•  Clients who fail to show up for their appointment will forfeit the $25 booking fee. 
• In addition, a $50 no-show fee will be invoiced, which must be paid in full prior to booking any future appointments. 
• Repeat no-shows may be required to prepay in full for all future services. 
• Dolce Shine MedSpa reserves the right to deny future bookings for repeated no-shows or unpaid balances.

•  We maintain a zero-tolerance policy for disrespectful, aggressive, or inappropriate behavior toward staff or other clients. 
• Dolce Shine MedSpa reserves the right to refuse or discontinue service at any time if behavior is deemed inappropriate. 
• Any such incidents may result in permanent refusal of future services.

•  All treatments are performed at the provider’s professional discretion. 
• We reserve the right to decline or modify treatment plans if it is not in the client’s best medical or aesthetic interest. 
• Client safety and optimal results are always our top priority.

•  All services are final sale. 
• Results may vary, and no refunds will be issued for services rendered. 
• Prepaid packages or promotions are non-refundable and non-transferable unless otherwise stated.

•  Clients arriving more than 10 minutes late may have their appointment shortened or rescheduled. 
• Late arrivals that cannot be accommodated will be treated as a late cancellation, and the booking fee will be forfeited.

•  Appointment confirmations and reminders are sent as a courtesy via text/email. 
• It is the client’s responsibility to ensure accurate contact information is on file. 
• Failure to receive reminders does not waive cancellation policies.

•  With consent, before-and-after photos may be taken for medical documentation and quality assurance. 
• Results vary by individual, and no guarantees are expressed or implied.

•  Dolce Shine MedSpa reserves the right to refuse service to anyone for reasons including, but not limited to:
• Unsafe or contraindicated treatment conditions 
• Disrespectful or inappropriate behavior 
• Repeated cancellations or no-shows 
• Non-compliance with pre- or post-care instructions

 We are dedicated to delivering exceptional results, expert care, and a luxury experience. These policies allow us to maintain the highest standards for all clients.